Refund Policy

At JMM ENERGIES & METALS, we prioritize transparency and clarity regarding refunds. This Refund Policy applies to all our services, including Travel Visa Services, Investment Guidance, and Copy Trading Access. Please read carefully before making payments.

1. Travel Visa Services

Our visa services include Work Permit and Study Visa applications. All service fees are charged for our consultation, application support, and processing assistance.

  • ✅ Consultation fees are non-refundable once your application process begins.
  • ✅ In case of visa rejection, service fees are not refundable.
  • ✅ Additional fees for document handling or express services may apply and are also non-refundable.

2. Investment Guidance Services

Our investment services provide professional guidance and access to investment opportunities. Clients manage their own funds independently on our copy trading platform.

  • ✅ Investment maybe delayed due to payment system or fall in portfolio values.
  • ✅ We encourage clients not to invest emergency funds or borrow funds to invest as investments comes with unforseen uncertainties.
  • If you have questions regarding our refund policy, please contact our support team:

Note: By using our services, you acknowledge and agree to the terms outlined in this Refund Policy.